The recent Bud Light crisis has left us with some take-aways: 1- Brands should never underestimate the potential consequences of their actions given today's social and political environment. 2- It is more important than ever to align your values with those of your customers. 3- Not all customers want the brands to change the world.... Continue Reading →
How Social Listening Can Help You Build a Stronger Brand and Improve Customer Experience
As a marketing professional, you know that understanding your audience is key to building a successful brand. But how do you truly understand your customers? One powerful tool you can use is social listening. By monitoring social media channels for mentions of your brand, your competitors, and your industry, you can gather valuable insights and... Continue Reading →
